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We ship all UK orders via EVRI Express Delivery (this is a fully tracked next day delivery service).

International orders are shipped via EVRI International Tracked Delivery. The estimated time of delivery for Evri international parcels is 3 to 7 working days throughout most destinations worldwide. Some remote destinations however can take a little longer.

As soon as your order is shipped, you will receive your tracking number via email.

Please kindly note, during peak seasons shipping times may be longer.

Regrettably we do not accept returns due to the nature of our customised products, each item is individually customised therefore all sales are final.

We advise all of our customers to create their own returns policy, and if you do accept returns, you will need to provide your own returns address for your customers.

For any orders returned to us by the courier due to incorrect address, or expired orders not collected from the collection office, a re-shipment fee will be charged if you wish to re-ship the order.

For any orders received damaged, faulty, or incorrect - please kindly reach out to us via the contact form.

We are currently working on a 2-3 business day production time.

Please kindly note during peak seasons, our production times may be longer.